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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering or registering on through our Farmigo online ordering site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to allow us to process your membership and/or order.

When do we collect information?

We collect information from you when you place an order through our Farmigo online ordering site or subscribe to one of our mailing lists.

How do we use your information?

We will use the information we collect from you when you register, make a purchase, sign up for our mailing lists, respond to a survey or marketing communication or use certain other site features to keep you updated about FreshFix and process your membership or purchases.

How do we protect visitor information?

All of our ordering and payment information is processed through Farmigo, Farmigo has focused its efforts in making the payment transactions secure. All payment information has a secure SSL connection and is stored in a PCI compliant method.  As part of our contract with Farmigo, they have agreed to hold in confidence, and will not, disclose to any third party any PII collected on our customers.

Do we use 'cookies'?

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies, you will need to login to the Farmigo website with your name and password every time you want to place or change any order.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Does our site allow third-party behavioral tracking?

We do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will We will notify the users via email within 7 business days  should a data breach occur.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.  FreshFix customer will receive two different types of e-mails.  You will receive automatic e-mails about order and payment confirmation through our Farmigo site.  As long as you have a current FreshFix subscription, you cannot opt out of these e-mails.  All customers will also be subscribed to receive e-mail updates that include information about produce availability and any changes that we may make to our policies or delivery schedule.  Non-customers may also selected to sign-up for these e-mails.  Anyone can unsubscribe from the e-mail updates at any time, though we strong recommend against unsubscribing if you are a current customer as you may miss pertinent information that relates to our service.